Major Tom Rim 700c

All Velocity products are warranted against defects in material and workmanship for the life of the product. This warranty does not cover defects resulting from normal wear and tear, accidents, misuse, improper assembly, or improper maintenance of the product. Velocity will repair or replace, at our discretion, the defective product.

Each Velocity USA wheel is handbuilt to your specifications—designed uniquely for your bike, your setup, and your ride. Because every built-to-order wheel is made specifically for you, we will review returns on a case by case basis. Orders have 30 days after delivery to be considered for a return. Wheels, rims, or accessories which have been built, mounted, or installed are non-returnable. Some returns may incur a restocking fee. 

We drill all of our rims to allow for smooth spoke adjustment. Always place a drop of lubricant between the rim and spoke nipple when building or making an adjustment.
As a reminder, we recommend following our guidelines for spoke count and tire width recommendations.

We recommend building to spoke tension between 110kgf and 130kgf. Each rim may behave a bit differently; the mark of an excellent wheel builder is the ability to find the highest tension a rim will allow while maintaining its radial and lateral true.

Visit our technical page for specific information on our products, bike repair, and more.